Your details, handled like we'd want ours handled.

• Your name, phone number and email address.
• Delivery or event address, and any notes you give us about the order.
• Your order and quotation history.
• Payment confirmation details — the M-Pesa confirmation message or reference. We never see or store your PIN or card numbers.
• Whether you've agreed to receive our specials and menu updates.
• An unfinished cart, if you added food and didn't check out.

Only from you: creating an account, the quotation form, the contact form, the newsletter box in the footer, and the food you add to your cart while browsing. We don't buy lists or scrape details from anywhere else.

To cook and deliver. Your name, phone, address and order details are needed to fulfil the order or quotation you asked for. Without them we simply can't get food to you.

With your consent. Marketing emails and messages, and any follow-up about an unfinished cart, only happen if you've ticked the box. You can untick it at any time and we stop.

Because we have to. We keep basic sales records for tax and accounting.

• Our website and database provider, which stores your account and orders securely on our behalf and may not use the data for anything else.
• Safaricom (M-Pesa), when you pay — so the payment can be confirmed.
• WhatsApp, when you place an order or message us there — your message and phone number pass through their service.
• Our delivery rider, who gets only the name, phone and address for your drop-off.

We never sell your data, and we never pass it to advertisers.

• Order and quotation records: 7 years, as required for tax records.
• Your account details: until you ask us to delete the account.
• Unfinished carts: 90 days, then removed.
• Newsletter details: until you unsubscribe.

We use a small number of essential cookies and browser storage so your cart survives a page refresh and so you stay signed in. Those are required for the site to work.

We currently run no analytics, no advertising pixels and no third-party trackers. If that ever changes, the cookie notice will ask first and nothing optional will load unless you accept. You can change your mind by clearing your browser storage for this site.

You can ask us at any time to:

• Send you a copy of the data we hold about you.
• Correct anything that's wrong.
• Delete your account and personal data (except records we must keep for tax).
• Stop sending you marketing — no reason needed.

Email hello@foiskitchen.co.ke or call +254 758 996 440. We reply within 7 days and complete requests within 30 days. If you're signed in, you can also edit your name, phone, address and marketing preference yourself from My Account.

Foi's Kitchen, Kilimani, Nairobi, Kenya. Email hello@foiskitchen.co.ke, phone +254 758 996 440. If you're not happy with how we've handled a request, you can complain to the Office of the Data Protection Commissioner, Kenya.